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Reviews
See our latest independent reviews on Trip Advisor and Google.
Reviews
Customer Reviews
All Reviews 4.9
TripAdvisor 4.9
Google 4.9
Overall Rating
4.9 149 reviews
Great day out, highly recommend Wroxham Launch Hire We had a great time on the Norfolk Broads. We had a nice boat, well kept and clean. Everything was explained clearly to us. We have used Wroxham Launch Hire several times and always had a great experience. It is such a fun day out. Highly recommend them and will definitely be using them again. Thank you x
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andreapH8445SR
01/06/25
A great experience From booking to leaving the boat after the adventure, everything was very smooth. On arrival the guys were very friendly and reassuring. Everything was ready and after a simple, but comprehensive, briefing we were let loose with the boat. We hired a 9 seater picnic boat and did use the onboard facilities whilst we wended our way along the river. Saw plenty of wildlife and moored up at Horning for a quick walk through the village, really pleasant. Overall a great experience made special by the seamless process at the yard.
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dvdbanton
29/05/25
Brilliant company and staff! I phoned this company with a very bespoke request to help with a birthday surprise for my husband! They couldn’t have been more helpful and willing, going above and beyond to assist me with making the birthday mission a success! The team were super helpful, amazingly kind and I will definitely be using them again and recommending to others! Thank you Wroxham Launch Hire!
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Liz H
24/05/25
Excellent customer service From booking to returning the day hire boat we were very impressed . Friendly efficient and flexible - they advised on the easiest 9 person picnic boat for my elderly parents to get on and off . Boat was very clean and well maintained and staff gave useful local info in addition to usual boat instructions. Good value and they thought of everything - water for kettle, matches , nice crockery etc
Will definitely use them again over the bigger boat hire companies because of the excellent customer service .
Will definitely use them again over the bigger boat hire companies because of the excellent customer service .
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GoPlaces43414044367
24/05/25
We've used this company several times and have always found them to be very courteous, and the briefing informative. The boats have always been clean. This year was the first year we didn't didn't navigate under the bridge at Wroxham, and we're told that they do it now for the picnic boats. We booked a 4 hour boat, and travelled to Ranworth broad.
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James Buttery
12/05/25
Amazing service fromm a friendly team We've used this company several times and have always found them to be very courteous, and the briefing informative. The boats have always been clean. This year was the first year we didn't didn't navigate under the bridge at Wroxham, and we're told that they do it now for the picnic boats. We booked a 4 hour boat, and travelled to Ranworth broad.
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James B
11/05/25
A day on 5he Broads A great day out cruising along the Broads in a lovely diesel boat complete with toilet, hob, kettle; cutlery and crockery so we were able to stop anywhere and make a drink. It also came with a rain/ sun sliding roof. Boats limited to 5 knots so no worry about exceeding speed limits. We were supplied with life jackets and instructions on how to use instruments. We were also given a map so we could plan our journey allowing for the same amount of time to get back. Lovely weather and a most enjoyable day. Great value for money.
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barbaratR429ZI
21/04/25
We had a fantastic day out with Wroxham Launch Company! Hired a 12-seater boat for the day and the whole experience was smooth from start to finish. The staff were friendly and helpful, and the boat was clean, comfortable, and easy to handle. A perfect way to explore the Broads – highly recommend and will definitely be back!
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Carlton Strowbridge
16/04/25
Excellent experience, no complaints, lovely cruise. Excellent experience, no complaints. Staff were friendly, knowledgeable and helpful. Although we were a few minutes late they did not reduce our timeslot and were quite flexible on our return time too. The boat we booked was unavailable but we were upgraded to a picnic boat instead at no extra charge. The boat was lovely and we had a very enjoyable 2 hr cruise along the river Bure and a picnic at the Salhouse Broad. Would book again and highly recommend.
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Coastal51052623356
15/04/25
Highlight of My Friend’s Visit from the U.S. I really wanted to show my friend from America the magic of the Broads, and Wroxham Launch Hire couldn’t have made it more special. She was blown away – by the lovely, comfortable boat, the stunning views, the local wildlife, and the genuinely kind team who went out of their way to make it a day to remember. It was the highlight of her visit. Couldn’t have asked for a better experience. Highly recommend!
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J8704GHrachels
24/03/25
Fabulous winters day in the broads We chose Wroxham launch hire for a quick visit to the broads and we are so glad we did. We booked a 4 hour hire but was given an extra hour which was really appreciated.
This is a great way to tour the broads and we will definitely be back.
Thanks again for helping us have a fabulous day.
This is a great way to tour the broads and we will definitely be back.
Thanks again for helping us have a fabulous day.
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Stuart S
24/02/25
Picnic Boat Amazing company to deal with, had a problem with first boat, completely our fault, they came straight over with a replacement which was an upgrade, AND let us keep it for another day, so nice to deal with a company where you feel your customer is actually appreciated. Will definitely be back.
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Simon L
07/01/25
" Two men in a boat" The booking was simple & the communication throughout the three days I hired the boat can not be faulted.
The guys at wroxham launch hire are very affable and go the extra mile ( Pete even came out ( when I had a " senior moment " & couldn't start the engine).
Will be using their services again and would highly recommend.
The guys at wroxham launch hire are very affable and go the extra mile ( Pete even came out ( when I had a " senior moment " & couldn't start the engine).
Will be using their services again and would highly recommend.
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Discover04265945093
10/12/24
We used Wroxham Launch Hire for a corporate boat hire booking and they were extremely helpful and accommodating. They went out of their way to meet our company's special requirements and were very approachable, professional and friendly. We would definitely use them again.
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RMP
29/10/24
Beautiful day on the broads We arrived a bit late for our time slot due to traffic but it was not a problem and we still got our 3 hours.
Pleasant staff supplied us with life jackets and then gave us easy to follow instructions to use the electric boat. We took two small dogs with us who also thoroughly enjoyed their trip on the river.
We had fantastic weather and stopped to get an ice cream from the ice cream boat that sails along the broads , perfect.
Would highly recommend.
Pleasant staff supplied us with life jackets and then gave us easy to follow instructions to use the electric boat. We took two small dogs with us who also thoroughly enjoyed their trip on the river.
We had fantastic weather and stopped to get an ice cream from the ice cream boat that sails along the broads , perfect.
Would highly recommend.
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geminigirl2018
31/08/24
We had a great experience - 11 of us (colleagues) on the 12-seat electric boat. Guidance and admin at the start was pitched just right - not lengthy or overbearing. Helpful with tips for driving (we'd done it before anyway), and assistance dropping folks off and mooring at the end. I really can't fault them.
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Ian Harris
28/08/24
Efficient and safety-conscious boat hire for a great day out. We were 11 colleagues, most of whom had been on hire boats before, hiring a 12-seater electric launch. Wroxham Launch Hire made it easy to book, and were responsive when queries were made by email (I didn't need to phone but suspect that would also be good). On the day they were flexible (we started about 09:45) and very helpful: the admin was quick and easy, and the guidance and (especially) safety advice was pitched just right - nothing unnecessary. We were on our way surprisingly quickly (for a large party), with some good advice/tips about where to go, etc. When we returned (there was also an earlier drop-off for one of us), they were attentive and ready to assist with parking etc.
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harry_harris_norwich
28/08/24
Great day on the broads Had a fantastic day on the Broads. This is the 3rd time we have hired a picnic boat. Really is good fun. The guys when we arrived were super friendly and helpful, boat was well equipped.
Think next time I’d hire an electric boat, just because the engines are a little noisy, but doesn’t detract from the day one bit.
Tip: moor earlyish for lunch as it does get busy.. then you can leave when you want to float along the Broads at your leisure.
Would really recommend doing this!!
Think next time I’d hire an electric boat, just because the engines are a little noisy, but doesn’t detract from the day one bit.
Tip: moor earlyish for lunch as it does get busy.. then you can leave when you want to float along the Broads at your leisure.
Would really recommend doing this!!
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Njoneshill
26/08/24
Great place to hire a boat A great company to hire a boat from to discover the Norfolk Broads. All the staff were very friendly and helpful. Boat was clean and tidy. We chose the 8 hour rental and had plenty of time to stop for ice cream at Salhouse Broad and then off to lunch at Malthouse Broad. Would definitely recommend Wrexham Launch Hire to anyone and will be using them again in the future.
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michaeljQ4636HH
26/08/24
Poignant day Our family all came from different places and due to unforeseen circumstances some arrived late but wroxham launch hire were so understanding and let us return late so we didn't miss any time together on what was a poignant day for us all. The staff were all so kind and helpful and made us feel at ease. Our boat was clean and tidy and our time together was precious, can't thank you enough.
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J S
19/08/24
We had such a wonderful day and it was made 100 times better by the staff being supportive of our family. Our son struggled to manage the day due to his own difficulties. The staff’s kindness and flexibility made us feel so relaxed and everything went really well in the end. I want to thank the staff for being so kind and brilliant.
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Anna B
14/08/24
Top Notch Don't hesitate to hire! These guys are 5 star plus. We hired a fishing boat online. The gentleman kindly rang the day before to confirm type of boat we wanted and on collecting the boat the staff were very friendly, a full introduction to the boat, safety was paramount and they made sure we were happy to go.
On return again very friendly, interested in our day and pleased we'd had a great time.
Wouldn't hesitate hiring again. These guys are first class.
On return again very friendly, interested in our day and pleased we'd had a great time.
Wouldn't hesitate hiring again. These guys are first class.
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stuart h
10/08/24
We had a great afternoon on our picnic boat, plenty of room and everything we needed. It rained hard for the second half of our journey and we were told that there wasn't a windscreen wiper, but there clearly was. We worked out how to get it working and all was fine. Friendly staff and good value for money.
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Andrew James
08/08/24
Very easy online booking system. Staff are always friendly,knowledgeable, enthusiastic and pleasant and guaratee you your amount of time you have paid for irrespective of when you set off. They will help park your boat at end of journey if you need them to. Always hire my boat from this company every year.
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Gaynor Atkin
07/08/24
A great afternoon despite the weather! We had a great afternoon on our picnic boat, plenty of room and everything we needed. It rained hard for the second half of our journey and we were told that there wasn't a windscreen wiper, but there clearly was. We worked out how to get it working and all was fine. Friendly staff and good value for money.
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Andrew J
07/08/24
Lovely, easy day - can't wait to do it again! What a lovely day on the broads. Tim and the team were very helpful during the booking process as we had a few questions having never done it before. On the day they made everything easy and relaxed. We had an amazing time and would definitely book through Wroxham Launch Hire again.
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174edmundf
06/08/24
2 hrs flies by - Great Fun ! Very reasonable price for 2 hrs in a motor craft. A boy & a dog accompanied & everyone had a great time. Picnic taken. 2 hrs goes quickly. Staff gave briefing covering main points & off you go. Easy to drive & great experience. We had so much fun we have booked similar again to end the trip.
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TheCornelius
02/08/24
Wroxham Launch Hire
Kings Staithe
The Bridge Hoveton Wroxham
Norwich
Norfolk, NR12 8DA