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Reviews

Customer Reviews

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Overall Rating
4.9 149 reviews
5 star rating
Fabulous Was such an amazing afternoon and the boat was really easy to use. Big thumbs up to the staff who were friendly, fun and made it all very simple. Would highly recommend. Thank you.
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David G Avatar
David G
05/07/25
5 star rating
top quality highly recommed this company was so friendly not to fussed if we were a little late top class boat, so good we went later on in the week and had another one out and it was all so clean highly recommend
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Quest43998107305 Avatar
Quest43998107305
14/06/25
5 star rating
Loved every minute! 4hr self drive went really quickly. My dad, bf and I all had a go at steering and loved it. Very helpful and honest guide talked us through what we needed to know before launching. Highly recommend this company and the four hour trip.
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sairasalajee Avatar
sairasalajee
12/06/25
Can’t recommend highly enough. Easy to book and the team are so thoughtful and accommodating. We went for a birthday gift and it was terrific. Book!
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Tracey Lloyd Avatar
Tracey Lloyd
04/06/25
5 star rating
Great day out, highly recommend Wroxham Launch Hire We had a great time on the Norfolk Broads. We had a nice boat, well kept and clean. Everything was explained clearly to us. We have used Wroxham Launch Hire several times and always had a great experience. It is such a fun day out. Highly recommend them and will definitely be using them again. Thank you x
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andreapH8445SR Avatar
andreapH8445SR
01/06/25
5 star rating
Great family day out We hired a boat for 4 hours for 7 of us, including 3 young children. Customer service was excellent- easy to book online at a time that suited us, friendly helpful service when we arrived. The boat was clean and well maintained and easy to use.
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JhJ73 Avatar
JhJ73
31/05/25
5 star rating
A great experience From booking to leaving the boat after the adventure, everything was very smooth. On arrival the guys were very friendly and reassuring. Everything was ready and after a simple, but comprehensive, briefing we were let loose with the boat. We hired a 9 seater picnic boat and did use the onboard facilities whilst we wended our way along the river. Saw plenty of wildlife and moored up at Horning for a quick walk through the village, really pleasant. Overall a great experience made special by the seamless process at the yard.
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dvdbanton Avatar
dvdbanton
29/05/25
5 star rating
Wonderful broads experience Great company. Swiftly organised paperwork, life jackets and safety briefing. Suggested route worked well. We saw 4 grebe, 5 herons and many ducks geese and swans. One duck joined us on board much to the shock of our dog!
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Susan K Avatar
Susan K
27/05/25
5 star rating
Brilliant company and staff! I phoned this company with a very bespoke request to help with a birthday surprise for my husband! They couldn’t have been more helpful and willing, going above and beyond to assist me with making the birthday mission a success! The team were super helpful, amazingly kind and I will definitely be using them again and recommending to others! Thank you Wroxham Launch Hire!
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Liz H Avatar
Liz H
24/05/25
5 star rating
Excellent customer service From booking to returning the day hire boat we were very impressed . Friendly efficient and flexible - they advised on the easiest 9 person picnic boat for my elderly parents to get on and off . Boat was very clean and well maintained and staff gave useful local info in addition to usual boat instructions. Good value and they thought of everything - water for kettle, matches , nice crockery etc
Will definitely use them again over the bigger boat hire companies because of the excellent customer service .
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GoPlaces43414044367 Avatar
GoPlaces43414044367
24/05/25
5 star rating
Excellent day out We had an incredible time today on the broads hiring a boat from Wroxham Launch Hire. The staff were incredibly helpful and informative. Definitely going back and would highly recommend.
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jake b Avatar
jake b
23/05/25
We've used this company several times and have always found them to be very courteous, and the briefing informative. The boats have always been clean. This year was the first year we didn't didn't navigate under the bridge at Wroxham, and we're told that they do it now for the picnic boats. We booked a 4 hour boat, and travelled to Ranworth broad.
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James Buttery Avatar
James Buttery
12/05/25
5 star rating
Amazing service fromm a friendly team We've used this company several times and have always found them to be very courteous, and the briefing informative. The boats have always been clean. This year was the first year we didn't didn't navigate under the bridge at Wroxham, and we're told that they do it now for the picnic boats. We booked a 4 hour boat, and travelled to Ranworth broad.
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James B Avatar
James B
11/05/25
These guys were great. Best price in town, with excellent customer service. They showed us everything we needed to know and offered route advice and where super helpful. Thanks for the boat hire.
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Aaron Brown Avatar
Aaron Brown
09/05/25
Had a great few hours on the broads in one of their electric day boats. Very friendly, good briefing and really helpful staff.
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zena Leech-Calton Avatar
zena Leech-Calton
09/05/25
5 star rating
Great few hours on the river Easy to book boat hire online a few day’s beforehand. Great location and a very thorough briefing before we set off in our day boat. We had a brilliant weather and were able to get to Horning and back in our 4 hour slot.
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Sarah1976_11 Avatar
Sarah1976_11
05/05/25
Had a lovely day on the boat. 5⭐️ service from WLH will be returning.
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Lee Martin Avatar
Lee Martin
02/05/25
The staff are first class. Friendly and very helpful. My Mum needed the boat side on so she could get in….nothing too much trouble for them ! 5* and highly recommended
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Alicia Whiting Avatar
Alicia Whiting
25/04/25
We hired a 12 seater electric boat it was very spacious, quiet and clean, the staff were excellent very friendly and helpful, we had a great experience and would definitely recommend.
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Tanya Stanton Avatar
Tanya Stanton
25/04/25
Great boat hire, efficient and friendly check in, clean boat. Good map and advice.
Can book in advance online very easily.
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Katy Hilditch Avatar
Katy Hilditch
25/04/25
5 star rating
A day on 5he Broads A great day out cruising along the Broads in a lovely diesel boat complete with toilet, hob, kettle; cutlery and crockery so we were able to stop anywhere and make a drink. It also came with a rain/ sun sliding roof. Boats limited to 5 knots so no worry about exceeding speed limits. We were supplied with life jackets and instructions on how to use instruments. We were also given a map so we could plan our journey allowing for the same amount of time to get back. Lovely weather and a most enjoyable day. Great value for money.
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barbaratR429ZI Avatar
barbaratR429ZI
21/04/25
We had a fantastic day out with Wroxham Launch Company! Hired a 12-seater boat for the day and the whole experience was smooth from start to finish. The staff were friendly and helpful, and the boat was clean, comfortable, and easy to handle. A perfect way to explore the Broads – highly recommend and will definitely be back!
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Carlton Strowbridge Avatar
Carlton Strowbridge
16/04/25
We booked for 30 people at short notice and they were Really Helpful! We had great fun, Thank you!!
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Vicky Marshall Avatar
Vicky Marshall
16/04/25
5 star rating
Excellent experience, no complaints, lovely cruise. Excellent experience, no complaints. Staff were friendly, knowledgeable and helpful. Although we were a few minutes late they did not reduce our timeslot and were quite flexible on our return time too. The boat we booked was unavailable but we were upgraded to a picnic boat instead at no extra charge. The boat was lovely and we had a very enjoyable 2 hr cruise along the river Bure and a picnic at the Salhouse Broad. Would book again and highly recommend.
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Coastal51052623356 Avatar
Coastal51052623356
15/04/25
5 star rating
Highlight of My Friend’s Visit from the U.S. I really wanted to show my friend from America the magic of the Broads, and Wroxham Launch Hire couldn’t have made it more special. She was blown away – by the lovely, comfortable boat, the stunning views, the local wildlife, and the genuinely kind team who went out of their way to make it a day to remember. It was the highlight of her visit. Couldn’t have asked for a better experience. Highly recommend!
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J8704GHrachels Avatar
J8704GHrachels
24/03/25
Brilliant service, really friendly staff. Clean boat we had a lovely couple of hours! My son particularly enjoyed the I spy sheet he was given counting the various things he could see on the broads
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Sian Avatar
Sian
18/03/25
Great place to hire a fishing boat and Tim was very accommodating. 100% would use his hire company again. Lovely boat too.
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Samuel Ross Avatar
Samuel Ross
16/03/25
Excellent boat and great friendly service, we’ll be back as they say!
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Andy Whiting Avatar
Andy Whiting
16/03/25
Super fun on a beautiful winter’s day
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John Bagnall Avatar
John Bagnall
16/03/25
5 star rating
Fabulous winters day in the broads We chose Wroxham launch hire for a quick visit to the broads and we are so glad we did. We booked a 4 hour hire but was given an extra hour which was really appreciated.
This is a great way to tour the broads and we will definitely be back.
Thanks again for helping us have a fabulous day.
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Stuart S Avatar
Stuart S
24/02/25
5 star rating
Picnic Boat Amazing company to deal with, had a problem with first boat, completely our fault, they came straight over with a replacement which was an upgrade, AND let us keep it for another day, so nice to deal with a company where you feel your customer is actually appreciated. Will definitely be back.
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Simon L Avatar
Simon L
07/01/25
5 star rating
" Two men in a boat" The booking was simple & the communication throughout the three days I hired the boat can not be faulted.
The guys at wroxham launch hire are very affable and go the extra mile ( Pete even came out ( when I had a " senior moment " & couldn't start the engine).
Will be using their services again and would highly recommend.
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Discover04265945093 Avatar
Discover04265945093
10/12/24
We used Wroxham Launch Hire for a corporate boat hire booking and they were extremely helpful and accommodating. They went out of their way to meet our company's special requirements and were very approachable, professional and friendly. We would definitely use them again.
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RMP Avatar
RMP
29/10/24
5 star rating
We had electric boat We had a great time bobbing along on the broads. 3rd time we have done this. Very relaxing. Would definitely hughly recommend..
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lambert69 Avatar
lambert69
22/09/24
Wonderfully presented and prepared boats. Perfectly decked out for the day out. Equipment spot on and such friendly staff, who explained in great detail the workings of the boat. We will be back again. Thanks for making a great day wonderful!
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Richard K Avatar
Richard K
21/09/24
Polite staff member explained everything we needed to know about our picnic boat and provided a map with suggestions of where to go. We had a lovely afternoon on the broads and the staff member helped us to moor up when we returned. Highly recommended.
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Flutter Shy Avatar
Flutter Shy
17/09/24
We enjoyed hiring a 6 seater electric boat for a few hours. It was easy to find the kiosk and we had lovely weather for a boat picnic! The helpful staff helped us onboard with our kids - Thanks.
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Cerys White Avatar
Cerys White
16/09/24
Hired an 8 berth boat for my family and myself which was excellent!! The staff were very helpful and the boat was perfect! We all had a go at driving and really enjoyed eploring the broads!!!
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Melanie Brett Avatar
Melanie Brett
11/09/24
5 star rating
Beautiful day on the broads We arrived a bit late for our time slot due to traffic but it was not a problem and we still got our 3 hours.
Pleasant staff supplied us with life jackets and then gave us easy to follow instructions to use the electric boat. We took two small dogs with us who also thoroughly enjoyed their trip on the river.
We had fantastic weather and stopped to get an ice cream from the ice cream boat that sails along the broads , perfect.
Would highly recommend.
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geminigirl2018 Avatar
geminigirl2018
31/08/24
We had a great experience - 11 of us (colleagues) on the 12-seat electric boat. Guidance and admin at the start was pitched just right - not lengthy or overbearing. Helpful with tips for driving (we'd done it before anyway), and assistance dropping folks off and mooring at the end. I really can't fault them.
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Ian Harris Avatar
Ian Harris
28/08/24
Lovely clean day boat. Lovely afternoon on the broads 🙂
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pikehunters Avatar
pikehunters
28/08/24
5 star rating
Efficient and safety-conscious boat hire for a great day out. We were 11 colleagues, most of whom had been on hire boats before, hiring a 12-seater electric launch. Wroxham Launch Hire made it easy to book, and were responsive when queries were made by email (I didn't need to phone but suspect that would also be good). On the day they were flexible (we started about 09:45) and very helpful: the admin was quick and easy, and the guidance and (especially) safety advice was pitched just right - nothing unnecessary. We were on our way surprisingly quickly (for a large party), with some good advice/tips about where to go, etc. When we returned (there was also an earlier drop-off for one of us), they were attentive and ready to assist with parking etc.
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harry_harris_norwich Avatar
harry_harris_norwich
28/08/24
5 star rating
Great day on the broads Had a fantastic day on the Broads. This is the 3rd time we have hired a picnic boat. Really is good fun. The guys when we arrived were super friendly and helpful, boat was well equipped.
Think next time I’d hire an electric boat, just because the engines are a little noisy, but doesn’t detract from the day one bit.
Tip: moor earlyish for lunch as it does get busy.. then you can leave when you want to float along the Broads at your leisure.
Would really recommend doing this!!
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Njoneshill Avatar
Njoneshill
26/08/24
5 star rating
Great place to hire a boat A great company to hire a boat from to discover the Norfolk Broads. All the staff were very friendly and helpful. Boat was clean and tidy. We chose the 8 hour rental and had plenty of time to stop for ice cream at Salhouse Broad and then off to lunch at Malthouse Broad. Would definitely recommend Wrexham Launch Hire to anyone and will be using them again in the future.
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michaeljQ4636HH Avatar
michaeljQ4636HH
26/08/24
5 star rating
A beautiful and memorable boat ride Brillant experience! Tim was very professional and courteous. Lewis who was our instructor did a great job. A very helpful and polite young man. Looking forward to our next trip.
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Suffolk2022 Avatar
Suffolk2022
22/08/24
5 star rating
Lovely family trip Had a nice four hour relaxing trip. Very organised and helpful staff. Only issue we had was limited mooring everywhere we stopped and wished we’d taken out the picnic boat as struggled to find a stop.
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Emma P Avatar
Emma P
22/08/24
We had a wonderful day on the broads ! Many thanks to all the lovely friendly staff 😀
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Stephen Secker Avatar
Stephen Secker
19/08/24
5 star rating
Poignant day Our family all came from different places and due to unforeseen circumstances some arrived late but wroxham launch hire were so understanding and let us return late so we didn't miss any time together on what was a poignant day for us all. The staff were all so kind and helpful and made us feel at ease. Our boat was clean and tidy and our time together was precious, can't thank you enough.
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J S Avatar
J S
19/08/24
5 star rating
Does what it says on the tin Well prepared well organised and friendly. Always a fun day out. The early shift suited us. Peaceful lovely experience Deffo use again. Thanks
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Meander47089789585 Avatar
Meander47089789585
19/08/24
We had such a wonderful day and it was made 100 times better by the staff being supportive of our family. Our son struggled to manage the day due to his own difficulties. The staff’s kindness and flexibility made us feel so relaxed and everything went really well in the end. I want to thank the staff for being so kind and brilliant.
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Anna B Avatar
Anna B
14/08/24
5 star rating
Top Notch Don't hesitate to hire! These guys are 5 star plus. We hired a fishing boat online. The gentleman kindly rang the day before to confirm type of boat we wanted and on collecting the boat the staff were very friendly, a full introduction to the boat, safety was paramount and they made sure we were happy to go.

On return again very friendly, interested in our day and pleased we'd had a great time.

Wouldn't hesitate hiring again. These guys are first class.
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stuart h Avatar
stuart h
10/08/24
5 star rating
Boat hire Great time on the boat. Explained well before leaving. Nice guys. We all enjoyed being on the river hired for a day so we didn’t have to worry about getting back
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Louise R Avatar
Louise R
10/08/24
We had a great afternoon on our picnic boat, plenty of room and everything we needed. It rained hard for the second half of our journey and we were told that there wasn't a windscreen wiper, but there clearly was. We worked out how to get it working and all was fine. Friendly staff and good value for money.
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Andrew James Avatar
Andrew James
08/08/24
5 star rating
Recommended Painless booking online. Comprehensive no fuss briefing. Easy free parking. Clean & comfortable boat. Recommended.
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Robbie M Avatar
Robbie M
08/08/24
Very easy online booking system. Staff are always friendly,knowledgeable, enthusiastic and pleasant and guaratee you your amount of time you have paid for irrespective of when you set off. They will help park your boat at end of journey if you need them to. Always hire my boat from this company every year.
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Gaynor Atkin Avatar
Gaynor Atkin
07/08/24
4 star rating
A great afternoon despite the weather! We had a great afternoon on our picnic boat, plenty of room and everything we needed. It rained hard for the second half of our journey and we were told that there wasn't a windscreen wiper, but there clearly was. We worked out how to get it working and all was fine. Friendly staff and good value for money.
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Andrew J Avatar
Andrew J
07/08/24
5 star rating
Lovely, easy day - can't wait to do it again! What a lovely day on the broads. Tim and the team were very helpful during the booking process as we had a few questions having never done it before. On the day they made everything easy and relaxed. We had an amazing time and would definitely book through Wroxham Launch Hire again.
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174edmundf Avatar
174edmundf
06/08/24
5 star rating
Great service from booking to completion. A* Great service from start to finish. Boat was fabulous for what we wanted. Excellent few hours. Highly recommended. A*.
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S T Avatar
S T
05/08/24
Five star had a fab day and was sll so helpfull thank you
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Paul Southey Avatar
Paul Southey
02/08/24
5 star rating
2 hrs flies by - Great Fun ! Very reasonable price for 2 hrs in a motor craft. A boy & a dog accompanied & everyone had a great time. Picnic taken. 2 hrs goes quickly. Staff gave briefing covering main points & off you go. Easy to drive & great experience. We had so much fun we have booked similar again to end the trip.
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TheCornelius Avatar
TheCornelius
02/08/24
Wroxham Launch Hire

Kings Staithe
The Bridge Hoveton Wroxham
Norwich
Norfolk, NR12 8DA

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